What could be causing the slow connection speed while connected to the VPN?

Several common factors can contribute to network issues:

  • Reduced local internet speeds when the VPN is not activated.
  • Elevated traffic levels in certain VPN server locations.

To resolve these network issues, you can take the following steps:

  • Evaluate your local network speed by disconnecting the VPN.
  • Without the VPN connected, try switching between different network connections such as WiFi, 4G, and 5G to troubleshoot your network. For example, if your WiFi connection is weak, switch to a cellular 4G/5G connection.
  • Disconnect from the VPN, choose a different server location, and then reconnect.
  • If you'd like to stay in the same server location, attempt disconnecting and then reconnecting to the same region. Even though you select the same region, there are multiple servers available, and each connection may assign a different server.
  • Repeat these steps as necessary until you discover the optimal server for your needs.